There is a multitude of carpet cleaners offering their services everywhere, but how do you find the best carpet cleaners in your area?
Here are a few pointers that might be helpful to you.
First of all, you need to determine what kind of carpet cleaning you want to do. There are several kinds of carpet cleaning services being offered. Some companies will use the forming or carbonation method. Others will offer dry-cleaning or surface cleaning methods using a bonneting machine. Most of the better companies will offer to clean your carpet with a deep steam cleaning process using truck mounted equipment. The type of cleaning you need will depend on the condition of the carpet. For interim cleaning, the surface cleaning type will suffice. But if your carpet is heavily soiled, you will need to use the deep steam cleaning method.
The best carpet cleaning companies will use truck mounted equipment. These machine set-ups cost in excess of $50,000. They will also use the best available chemicals and supplies, which are usually expensive. Their employees will have to be well trained, certified, and screened. Moreover, these companies will be licensed, insured and bonded. Don’t risk settling for less.
You may at some time or the other have been bombarded with flyers or coupons offering carpet cleaning at ridiculously low rates. Most of these will be offers from new players in the business, who will be trying to use portable machines to get into the business and clean your carpet. Remember, that if the price is low, then they would have to be using cheap materials to provide the service. Ordinarily, you cannot get high quality at a low price.
It is easy to filter out the bad guys. Just do an Internet search for the best carpet cleaning company in your area. With modern Internet searches, you may use just about any keyword you choose. Chances are you will get hundreds of hits. Scanned through the list and select two or three of the most promising looking companies. Now read what is posted on their website, and use the following criteria to make your final selection:
1. How good are their reviews
Reviews are a good pointer to the type of services you will receive from this company. However, don’t just accept any review you find. Some companies will post fictitious reviews. You should put more trust in genuine reviews from companies who will check the reviews before posting them. Companies like Customer Lobby, Thumbtack, and Demandforce will do this for you, so you can trust them.
2. Find out how long they have been in business.
Generally speaking, companies with a long history and good reviews may be relied on to provide excellent service. Find out about their employee screening practices.
3. Check out the company’s business associations.
Examine their performance on Better Business Bureau. The BBB will examine the company’s record and history, and will reveal if there is a history of complaints. Their rating will also give you a good indication of the company’s performance capabilities. Check if they are allied to business organizations like the Chamber of Commerce, and if they have been certified by The Carpet and Rug Institute or the IICRC.
Make sure that the company is licensed, insured and bonded.
4. Ask about the company’s guarantees.
The best carpet cleaning companies will always guarantee their services 100%. Such a guarantee will protect you from shoddy work, and any other unsatisfactory experience.
Follow these guidelines and you will easily find the best carpet cleaners in your area, and enjoy a great experience, and have beautiful, clean carpets.